Nicole
Hotel Reservations Specialist with OTA and Booking Management Experience
Overview
Looking for any work (8 hours/day)
at $4.62/hour ($896.00/month)
Not Specified
Last Active
July 12th, 2026 (10 days ago)
Member Since
March 10th, 2026
Profile Description
Front Office Associate with 2 years of hotel reservations experience using Yanolja PMS by Ezee. I manage booking calendars, guest inquiries, check-ins, billing, OTAs, and resolve guest complaints daily. Now offering remote Reservations VA services for Airbnb/hotels. Detail-oriented, fast response, calm under pressure, with excellent organizational and multitasking abilities.
Top Skills
E-Commerce » Ebay » Customer Support
Experience: 2 - 5 years
Customer Support With 6 years of customer service experience, I have gained extensive knowledge in handling customer inquiries, resolving issues efficiently, and providing excellent customer service. I am skilled in communication, problem-solving, and building positive customer relationships while ensuring a high level of customer satisfaction.
Office and Administration » Calendar Management
Experience: 2 - 5 years
Knowledgeable with Google workspace
Office and Administration » Email Management
Experience: 2 - 5 years
I work as a front office associate, I manage email and knowledge about Google workspace.
Other Skills
Customer Support » Phone Support » English Speaking
Experience: 2 - 5 years
My experience as a Front Office Associate allowed me to communicate daily with local and foreign guests in English. This helped me improve my fluency, confidence, and ability to provide clear and professional customer service.
Office and Administration » Google Workspace
Experience: Less than 6 months
Basic Information
- Age
- 29
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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