Jasmine

Customer Service Specialist and E-commerce support

45 ID PROOF
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Overview

Looking for any work (8 hours/day)

at $4.15/hour ($800.00/month)

High school diploma

Last Active

July 7th, 2026 (yesterday)

Member Since

March 9th, 2026

Profile Description

Results-driven Customer Support Specialist with over 4 years of experience supporting clients across retail and US-based accounts via live chat, email, and inbound/outbound calls. I have a strong track record of managing high-volume interactions — handling 60+ live chat conversations and 35+ inbound calls daily — while maintaining a consistently positive and professional customer experience.

I specialize in resolving a wide range of customer concerns including order tracking, order processing, returns, refunds, payment issues, subscriptions, and product inquiries. I take full ownership of every interaction, ensuring timely follow-ups and accurate documentation of all customer communications. I am also experienced in coordinating with internal teams to escalate and resolve complex concerns efficiently.

Top Skills

Experience: 1 - 2 years

I handled a high volume of customer interactions — managing 60+ live chat conversations daily

Experience: 1 - 2 years

Experienced in handling inbound calls specializing in retail account management. I assisted customers with a wide range of concerns including inquiries, order tracking, order processing, returns, refunds, payment issues, subscriptions, and product information.

Other Skills

Basic Information

Age
25
Gender
Female
Website
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Address
Cabanatuan City, Nueva Ecija
Tests Taken
None
Government ID
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