Theena

Virtual Assistant | Customer Service Specialist | Bookkeeping Support

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.25/hour ($818.18/month)

High school diploma

Last Active

July 8th, 2026 (4 days ago)

Member Since

March 9th, 2026

Profile Description

Hi! I’m a dedicated Virtual Assistant with 3 years of experience in customer service and experience in bookkeeping support. I specialize in helping businesses manage customer concerns, maintain accurate records, and keep daily operations running smoothly.

In my previous roles, I handled voice, chat, and email support, resolved customer issues, and used knowledge base resources to ensure accurate information. I am also experienced in assisting with bookkeeping tasks such as invoice tracking, data entry, and financial record organization.

I am detail-oriented, organized, and committed to providing excellent service to both clients and customers. I am always eager to learn new tools and systems to improve efficiency.

I would love the opportunity to support your business and help you save time by handling administrative, customer service, or bookkeeping tasks.

Top Skills

Marketing » CRM » Zendesk

Experience: 2 - 5 years

Office and Administration » Data Entry

Experience: 1 - 2 years

Customer Support » Customer Service

Experience: 2 - 5 years

E-Commerce » Order processing

Experience: 2 - 5 years

Office and Administration » Microsoft 365

Experience: 2 - 5 years

Other Skills

Accounting » Bookkeeping

Experience: Less than 6 months

E-Commerce » Shopify

Experience: 2 - 5 years

Office and Administration » Google Workspace

Experience: 2 - 5 years

Basic Information

Age: 25

Gender: Female

Website: Sign Up with Pro Account to View

Address

Tests Taken: DISC
Dominance: 32
Influence: 15
Steadiness: 33
Compliance: 20: English
C1(Advanced)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”