General Virtual Assistant | Administrative Support Specialist | Customer Support

Proficient in basic social media management, including creating and scheduling posts, engaging with followers, monitoring comments/messages, and maintaining consistent branding across platforms like Facebook, Instagram, and LinkedIn.

1. Answer inbound calls and assist tenants with account inquiries and general information. 2. Make outbound calls to follow up on past-due accounts and payment reminders. 3. Handle collections calls professionally and offer payment solutions when applicable.

Strong administrative support skills with experience in managing emails, scheduling, data entry, document organization, and handling day-to-day office tasks efficiently while maintaining accuracy and attention to detail.

Proficient in Microsoft Excel, with experience in data entry, organization, and basic data analysis using formulas, sorting, filtering, and spreadsheet formatting. Able to manage and maintain accurate records efficiently.

Managed email communications and handled inquiries professionally.

Proficient in Google Workspace, with experience in managing documents, spreadsheets, and presentations using Google Docs, Sheets, and Slides, as well as handling email and calendar coordination through Gmail and Google Calendar for efficient collaboration and organization.

Experienced coordinator with strong organizational skills, capable of managing schedules, coordinating tasks and events, communicating with teams, and ensuring smooth and timely completion of projects.

Experienced in eCommerce management, including product listing, inventory tracking, order processing, customer support, and using platforms like Shopify or other online marketplaces to optimize sales and streamline online store operations.

Coordinated international conferences with local and foreign participants.

Skilled in graphic design with experience creating visually appealing school posters using tools like Canva, focusing on clear layout, attractive visuals, and effective communication of information.

Scheduled meetings, speakers, and event programs.