Pia

Customer Service VA | Email, Chat & Phone Support | 10+ Years Experience

65 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $9.96/hour ($1,920.00/month)

Bachelors degree

Last Active

July 2nd, 2026 (6 days ago)

Member Since

March 6th, 2026

Profile Description

I’m a Customer Service Virtual Assistant with over 10 years of experience supporting customers in high-volume environments across BPO and hospitality industries. I specialize in managing email, chat, and phone support while ensuring fast response times, accurate documentation, and a positive customer experience.

I’ve handled 60–100+ customer interactions daily, resolving urgent concerns such as service coordination, booking issues, and customer complaints while maintaining strong attention to detail and organization.

I am HubSpot Service Hub Certified and trained in tools like Google Workspace and ClickUp, allowing me to efficiently manage tickets, organize workflows, and support business operations remotely.

I bring reliability, clear communication, and structured support to help businesses stay organized and responsive—especially in fast-paced, customer-facing roles.

Top Skills

Experience: 5 - 10 years

Experience: Less than 6 months

Experience: Less than 6 months

Other Skills

Experience: Less than 6 months

Experience: Less than 6 months

Experience: Less than 6 months

Experience: 6 months - 1 year

Experience: Less than 6 months

Experience: Less than 6 months

Basic Information

Age
46
Gender
Female
Website
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Address
San Jose Del Monte, Bulacan
Tests Taken
IQ
Score:  121
DISC
Dominance: 10%
Influence: 8%
Steadiness: 48%
Compliance: 34%
English
C2(Advanced/Mastery)
Government ID
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