Proactive General VA & Support Specialist | Shopify, Gorgias, & Canva Expert

Overview

Looking for full-time work (8 hours/day)

at $4.14/hour ($800.00/month)

Bachelors degree

Last Active

July 6th, 2026 (3 days ago)

Member Since

June 24th, 2017

Profile Description

Are you an e-commerce brand founder or busy entrepreneur spending too many hours buried under customer inquiries, order backlogs, and daily administrative chaos?

I am a detail-oriented Virtual Assistant and Customer Support Specialist dedicated to taking those tedious tasks off your plate so you can focus entirely on scaling your business. I don't just clear tickets; I help maintain your brand's reputation and keep your daily operations running like clockwork.

Here is exactly how I can add value to your business using my specialized tech stack:

Customer Support Excellence (Gorgias & Helpdesks): I turn inquiries into sales and resolve complaints before they turn into bad reviews. I am highly proficient in managing Gorgias, setting up efficient macros, tag views, and ensuring your response times stay exceptionally low across email, live chat, and social media.

Store Management & Operations (Shopify): I understand the backend of an online store. I can seamlessly manage Shopify workflows—handling order fulfillment, processing refunds/exchanges, updating inventory, and managing basic product listings.

Aesthetic Visual Assets (Canva): Need quick, on-brand graphics? I use Canva to design eye-catching social media posts, stories, promotional banners, and clean customer-facing documents that align perfectly with your brand identity.

AI-Driven Efficiency: I leverage advanced AI tools (like ChatGPT and AI writing assistants) to draft polished, empathetic support responses, summarize complex customer feedback, and streamline data entry—meaning I get more tasks done in less time without sacrificing quality.

Core Services I Offer:

- Helpdesk Management (Gorgias, Zendesk, Email, Chat)
- Shopify Backend Operations & Order Fulfillment
- Basic Graphic Design & Content Asset Creation (Canva)
- Inbox Cleansing & Calendar Management
- AI-Assisted Content Drafting & Data Organization

I communicate clearly, adapt quickly to new workflows, and take complete ownership of my responsibilities. If you are looking for a reliable, tech-savvy right-hand partner who can start making an impact on day one, let's connect!