Rhona

Virtual Assistant | Admin & Customer Support Specialist

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $6.63/hour ($1,276.80/month)

Associates degree

Last Active

July 6th, 2026 (5 days ago)

Member Since

March 1st, 2026

Profile Description

I’m a reliable and detail-oriented Virtual Assistant with experience in administrative support, property consulting, and customer service. I help businesses stay organized, responsive, and efficient by managing daily operations, handling client communications, and ensuring smooth workflows.

As an Administrative Assistant VA, I’ve handled tasks such as email and calendar management, data entry, document preparation, and online research. My experience as a Property Consultant has allowed me to assist clients with property inquiries, match them with suitable listings, and coordinate with buyers, sellers, and property owners. In customer service, I’ve developed strong communication and problem-solving skills, ensuring client concerns are handled professionally and promptly.

I’m comfortable working with various tools, adaptable to new systems, and committed to delivering high-quality results. I take pride in being proactive, organized, and dependable—making me a valuable support for any growing team.

Top Skills

E-Commerce » Logistics Management

Experience: 1 - 2 years

Handled escalation support and supervisory calls for UPS, addressing complex logistics and delivery concerns. Resolved customer issues efficiently, coordinated with internal teams, and ensured high levels of customer satisfaction while maintaining professionalism under pressure.

Customer Support » Phone Support

Experience: 5 - 10 years

Versatile Customer Service Professional with a diverse background spanning Transport Logistics, Financial Services, Technical Account and Retail. Proven track record of managing high-pressure dispatch environments, navigating complex financial regulations, and driving customer satisfaction in fast-paced retail markets. A strategic problem-solver skilled at balancing operational efficiency with a human-centric approach

Office and Administration » Administrative Support

Experience: Less than 6 months

Managed shared inbox, responding to client, insurer, and contractor emails • Logged claims/jobs into CRM systems with accurate documentation • Coordinated job assignments with trades based on urgency and scope • Scheduled appointments with clients and contractors • Updated job statuses and followed up on required documents • Maintained organized records and supported workflow efficiency

Other Skills

Basic Information

Age
29
Gender
Female
Website
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Address
CEBU CITY, Cebu
Tests Taken
None
Government ID
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