Francesca

Virtual Support Specialist – Chat and Email

70 ID PROOF
Verified
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Overview

Looking for full-time work (8 hours/day)

at $3.32/hour ($640.00/month)

Not Specified

Last Active

July 9th, 2026 (3 days ago)

Member Since

February 28th, 2026

Profile Description

I am a dedicated Customer Support Specialist with more than 10 years of experience in the BPO industry, delivering excellent customer service via chat and email.

I understand that great customer service is not just about answering questions, it’s about creating a positive experience for every customer. I am skilled at handling inquiries, resolving concerns efficiently, and communicating clearly while maintaining a professional and friendly tone.

Through my experience in customer service, I have developed strong problem-solving skills, patience, and the ability to manage multiple conversations while staying organized and detail-oriented.

Here are some ways I can support your business:

• Chat support and live customer assistance
Email management and customer inquiries
• Order tracking and issue resolution
• Customer follow-ups and account support
• CRM updates and documentation
• Maintaining a professional and positive customer experience

I am a fast learner, reliable, and highly adaptable, and I take pride in responding promptly and providing accurate information to customers. My goal is always to ensure that customers feel heard, valued, and satisfied.

If you’re looking for a dependable chat or email support specialist who can represent your brand professionally, I would be happy to contribute to your team.

Top Skills

Experience: 10+ years

Experience: 10+ years

Experience: 10+ years

Other Skills

Experience: Less than 6 months

Experience: Less than 6 months

Basic Information

Age
41
Gender
Female
Website
Sign Up with Pro Account to View
Address
Noveleta, Cavite
Tests Taken
IQ
Score:  94
DISC
Dominance: 11
Influence: 9
Steadiness: 41
Compliance: 39
English
C2(Advanced/Mastery)
Government ID
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