Shirlyn

Customer Support Specialist | CRM Management | Email & Chat Support

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $3.96/hour ($768.00/month)

Bachelor's degree

Last Active

July 1st, 2026 (22 days ago)

Member Since

February 25th, 2026

Profile Description

I'm a customer-focused professional with a background in financial advising, passionate about delivering exceptional customer experiences through clear communication.

Here's how I can help your business:

- Respond to customer inquiries via email and live chat.
- Resolve customer concerns with empathy and professionalism.
- Provide timely, solution-focused support.
- Maintain accurate customer records and documentation.
- Stay organized, detail-oriented, and dependable in a fast-paced environment.

I'm currently seeking remote opportunities in:
- Customer Support
- Customer Success
- Chat Support
- Email Support
- Data Entry

I'm committed to providing reliable support, creating positive customer experiences, and becoming a valuable member of your team.

Top Skills

Experience: 6 months - 1 year

Delivered responsive, solution-focused support by assisting customers, resolving concerns, and ensuring a positive experience through professional and empathetic communication.

Experience: 6 months - 1 year

Entered, updated, and maintained accurate information while ensuring data integrity, attention to detail, and organized record management.

Experience: 6 months - 1 year

Provided organized administrative support by maintaining records, managing documentation, coordinating tasks, and ensuring accurate and efficient daily operations.

Other Skills

Experience: 6 months - 1 year

Managed customer inquiries through email by providing accurate information, clear solutions, and timely follow-ups while maintaining a professional and courteous tone.

Experience: 6 months - 1 year

Assisted customers through live chat by answering questions, resolving issues efficiently, and delivering prompt, friendly, and accurate support in a fast-paced environment.

Experience: Less than 6 months

Identified customer concerns, analyzed available information, and provided practical, customer-focused solutions to resolve issues eficiently.

Experience: 6 months - 1 year

Managed multiple priorities effectively by organizing tasks, meeting deadlines, and maintaining consistent quality in a fast-paced environment.

Basic Information

Age
24
Gender
Female
Website
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Address
Macabebe, Pampanga
Tests Taken
IQ
Score:  97
DISC
Dominance: 25
Influence: 23
Steadiness: 32
Compliance: 20
English
B2(Upper Intermediate)
Government ID
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