Hi, I’m Hazel Tuazon. I bring over six years of experience in high-stakes customer support, technical troubleshooting, and financial operations. Beyond general inquiries, I have specialized in Tier 2 B2B support, where I managed complex data reporting and technical debugging.
I am highly proficient in Salesforce and Zendesk, and I have a proven track record of handling everything from HIPAA-compliant healthcare coordination to collections and insurance claims. I’m not just focused on answering questions; I’m focused on accuracy, data integrity, and resolving friction for the customer. I am excited to bring this level of specialized support to your team—thank you for your time!
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: 5 - 10 years
Experience: 6 months - 1 year
Experience: 1 - 2 years
Experience: Less than 6 months
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