Harold

E-commerce Customer Service Specialist

45 ID PROOF
contact
mark as hired

Overview

Looking for part-time work (4 hours/day)

at $7.45/hour ($720.00/month)

Bachelor's degree

Last Active

July 3rd, 2026 (6 days ago)

Member Since

February 18th, 2026

Profile Description

Efficient and detail-oriented professional with solid experience in e-commerce operations and customer service across Amazon Seller Central, eBay, Walmart, Shopify, SellerCloud, and email-based support platforms. Proficient in managing product listings and inventory, handling customer service messages, and processing customer case actions including refunds, replacements, returns, and order cancellations. Skilled in reviewing photos, verifications, shipment status, and tracking information to accurately resolve customer issues while maintaining high service quality ratings. Adept at advising customers, addressing concerns with professionalism, and ensuring policy-compliant resolutions. A Licensed Civil Engineer with experience in project involvement, student management, data analysis, research, and literature review, bringing strong analytical and organizational skills to both customer service and technical environments.

Top Skills

Experience: 2 - 5 years

Manage Listings and Inventory

Experience: 2 - 5 years

Manage Customer Service Messages in all platforms (Amazon, eBay, Walmart, email account, etc.)

Experience: 2 - 5 years

Other Skills

Experience: Less than 6 months

Experience: 2 - 5 years

Experience: Less than 6 months

Process customer cases actions (refunding, replacements, return policies), resolve issues for all customers

Experience: Less than 6 months

Maintain high quality service rating in customer service support

Product listing on manual and bulk, editing and optimization of product page

Basic Information

Age
24
Gender
Male
Website
Sign Up with Pro Account to View
Address
Tests Taken
IQ
Score:  120
Government ID
Sign Up with Pro Account to View

“I have found someone who is smart, has a great work ethic and is easy to work with.”

Sara Brumfield

SEE MORE REAL RESULTS

“He's been absolutely superb!”

- Ed Currer

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »