Overview
Looking for full-time work (8 hours/day)
at $4.16/hour ($800.00/month)
Associates degree
Last Active
June 26th, 2026 (today)
Member Since
February 14th, 2026
Profile Description
Highly dedicated and customer-focused support professional with over 6 years of experience in customer service and 7 years in technical support for medical devices. Proven track record of delivering exceptional client experiences, resolving complex technical issues efficiently, and supporting users across various platforms and environments. Adept at troubleshooting, system analysis, and providing clear, user-friendly guidance. Recognized for strong communication skills, patience and the ability to stay calm under pressure. Committed to continous learning and ensuring high customer satisfaction in fast-paces, technology-driven settings.
Top Skills
Customer Support » Email Support
Experience: 5 - 10 years
I have been providing support via email and phone for 7 years. I understand the SLA (Service Level Agreement) responding to the received emails. My main goal is to gather all the necessary details in order to minimize multiple emails. And maximize the support and resolution provided to our clients in a timely manner.
Customer Support » Customer Service
Experience: 5 - 10 years
Customer Service Roles (2008-2018): Delivered high-quality support across healthcare, travel and telecom accounts; handled escalations, billing inquiries, and guided customers through complex processes.
Other Skills
Customer Support » Helpdesk Support
Experience: 5 - 10 years
7+ years in technical/helpdesk support and healthcare technology system. (2019-2026): Provided system support for healthcare platforms, resolved technical issues, ensured compliance, and collaborate to improve patient data accuracy. I was a Helpdesk Analyst for a Healthcare account under clinical trial assisting healthcare professionals with issues and inquiries related to medical device like ECG, CGM, ABPM, etc.
Basic Information
- Age
- 39
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- DISC
- Dominance: 26%
- Influence: 14%
- Steadiness: 24%
- Compliance: 36%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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