Hello! I am Janica, a detail-oriented Social Media Manager and Marketing Virtual Assistant with a strong background in customer service, sales, and remote administrative support.
I specialize in managing and growing X
Here is what I can bring to your team:
Social Media Management: Expert in crafting engaging posts, threads, and promotional content on X
Community Management: Skilled in monitoring replies, direct messages, and mentions to foster community growth and maintain a positive brand image.
Web3 & Crypto Experience: Hands-on experience supporting online marketing and community-related tasks for crypto-focused projects (e.g., Lunarbits).
General Administrative Support: Proficient in scheduling, team coordination, managing inquiries, and providing exceptional customer service via
Sales & Marketing: Over 4 years of experience running
I am highly organized, adaptable, and dedicated to meeting deadlines. Whether you need a proactive social media manager to scale your online presence or a reliable virtual assistant to keep your operations running smoothly, I am here to help.
Let's connect and discuss how I can contribute to your next project!
Experience: 2 - 5 years
Experience: 5 - 10 years
Provided real-time customer support via Twitter, Telegram, and messaging platforms, handling inquiries, complaints, bookings, and order updates. Ensured fast response times, resolved issues efficiently, and maintained high customer satisfaction.
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: 5 - 10 years
Customer Support Specialist (2018–2026) Provided customer support for a furniture business and home rental services, handling inquiries, complaints, bookings, and after-sales service. Managed customer communication through phone, email, Twitter, and Telegram, ensuring timely responses and high customer satisfaction. Assisted with order processing, delivery coordination, tenant support, and payment follow-ups. Also supported marketing and customer engagement efforts on social media platforms to increase sales and client retention
Experience: 5 - 10 years
Customer Support Specialist (2018–2026) Provided customer support for a furniture business and home rental services, handling inquiries, complaints, bookings, and after-sales service. Managed customer communication through phone, email, Twitter, and Telegram, ensuring timely responses and high customer satisfaction. Assisted with order processing, delivery coordination, tenant support, and payment follow-ups. Also supported marketing and customer engagement efforts on social media platforms to increase sales and client retention
Experience: 2 - 5 years
Provided real-time customer support via Twitter, Telegram, and messaging platforms, handling inquiries, complaints, bookings, and order updates. Ensured fast response times, resolved issues efficiently, and maintained high customer satisfaction.
Experience: 5 - 10 years
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: 2 - 5 years
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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