Hi, I’m Louis! a Customer Support & Operations Virtual Assistant specializing in e-commerce and online service businesses.
With hands-on experience handling customer inquiries, order tracking, complaint resolution, and CRM updates, I help businesses maintain fast response times and organized workflows. I understand that customer support is not just replying to
Here’s how I can support your operations:
• Manage
• Process orders, refunds, and tracking inquiries
• Maintain organized customer records and reports
• Monitor support queues to ensure timely responses
• Assist with backend admin tasks to reduce founder workload
• Utilize AI tools like ChatGPT, Gemini (including Gemini Flow), and Canva to improve output quality, streamline workflows, and create support assets
I am detail-oriented, reliable, and committed to delivering consistent, professional communication that reflects your brand standards.
If you're looking for a dependable support VA who understands both customer care and operational flow, I’d be glad to help.
Experience: 1 - 2 years
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: 1 - 2 years
Experience: 6 months - 1 year
Experience: Less than 6 months
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- Lukas Rohler
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