I’m a customer support and eCommerce professional who focuses on one thing: making your business run smoother while keeping your customers happy. I bring a mix of strong communication, attention to detail, and real ownership of my work, so you’re not just hiring someone to complete tasks, you’re gaining someone who actually cares about the outcome.
My background spans eCommerce, Customer Support, Healthcare, Telecommunications, and Education, which means I’m comfortable handling different types of customers, systems, and situations. I’ve managed
What makes me different is how I work: I communicate clearly, stay reliable, and think ahead. Instead of waiting to be told, I look for ways to improve processes and prevent problems before they happen.
If you’re looking for someone dependable, proactive, and easy to work with, I’m ready to step in and help your business grow!
Experience: 2 - 5 years
Delivered expert guidance on insurance coverage and resolved complex billing disputes for a major telecommunications provider while consistently achieving high quality-assurance scores and maintaining 100?ta privacy compliance.
Experience: 6 months - 1 year
Monitored and analyzed performance metrics for Facebook, Instagram, TikTok, and Amazon Ads to support marketing ROI and drive subscriber growth.
Experience: 6 months - 1 year
Managed multi-channel social media presences and executed email marketing strategies to drive subscriber growth while monitoring performance metrics for Facebook, Instagram, TikTok, and Amazon Ads.
Experience: 1 - 2 years
Managed end-to-end billing workflows, resolved complex disputes, and reconciled accounts to ensure revenue integrity. Promoted to SME (Subject Matter Expert) at Quantrics (BELL Canada).
Experience: 6 months - 1 year
Daily overseas operations for Amazon and website sales, tracking order fulfillment and managing financial record-keeping with high precision.
Experience: 6 months - 1 year
Proactively identify and contact global influencers to negotiate collaborations and manage product reviews, directly expanding brand reach and social proof.
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
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