Renz

Sr. IT Service Desk Analysts | Sr. IT Support Engineer

45 ID PROOF
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Overview

Looking for any work (8 hours/day)

at $6.64/hour ($1,280.00/month)

Bachelor's degree

Last Active

July 2nd, 2026 (6 days ago)

Member Since

February 11th, 2026

Profile Description

Senior IT Service Desk Analyst with strong experience in global end-user support, P1 incident management, and ITIL 4 service delivery. Skilled in Active Directory, Azure Entra, Office 365, endpoint management, and enterprise ITSM tools. Recognized for leadership, process improvement, and delivering customer-focused IT solutions.

Top Skills

Account Creation and Deletion Reset MFA Adding Groups Adding RBAC Creating Groups, Access Provisioning

Experience: 6 months - 1 year

SharePoint Creation Access Provisioning Sharepoint Management

Experience: 2 - 5 years

User Onboarding and offboarding Reset password Update Group Policy Creating Organizational Unit

Other Skills

Experience: 2 - 5 years

Ticket Management Creating Handouts Automation Reports

Basic Information

Age
29
Gender
Male
Website
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Address
San Jose Del Monte, Bulacan
Tests Taken
IQ
Score:  118
DISC
Dominance: 37
Influence: 28
Steadiness: 30
Compliance: 5
English
C1(Advanced)
Government ID
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