Patient Intake Coordinator | Home Health Intake | Med VA

Overview

Looking for any work (8 hours/day)

at $6.01/hour ($1,158.40/month)

Bachelor's degree

Last Active

July 5th, 2026 (6 days ago)

Member Since

February 10th, 2026

Profile Description

BS Nursing graduate & HIPAA-certified healthcare professional with experience processing high-volume patient referrals, reviewing clinical documentation, coordinating admissions, & scheduling Start of Care (SOC) for multiple U.S. home health agencies. Experienced in Medicare, Medicaid, & commercial insurance guidelines, with expertise in accurate EMR documentation, & collaborating with patients, caregivers, interdisciplinary, & multidisciplinary teams. Background includes healthcare customer service in a tertiary hospital, pharmacy operations, virtual administration, & technical support, providing a strong foundation in patient-centered communication, multitasking, time management, proactiveness, organization, & attention to detail. Earned a rapid promotion from Customer Service Representative to Technical Support Specialist in recognition of outstanding performance, adaptability, & problem-solving skills. Proven ability to manage high-volume workloads in fast-paced remote healthcare environments while delivering exceptional customer service, maintaining accurate documentation, ensuring regulatory compliance, & supporting efficient care coordination.

CORE COMPETENCIES:
• Home Health Intake
• Referral Review & Processing
• Physician Orders & H&P Review
•
Home Health Eligibility Review
•
Medicare, Medicaid & Commercial Guidelines
•
Patient Demographic Verification
•
SOC Scheduling & Coordination
•
ICD-10 Code Entry & EMR Documentation
•
Multidisciplinary Team Coordination (SN/PT/OT/ST/HHA)
•
Referral Tracking & Follow-Up
•
Patient & Caregiver Education
•
Calendar & Inbox Management
•
Inbound/Outbound Call Handling
•
Remote Team Collaboration
•
Insurance Verification & Prior Authorization Knowledge
•
Practice Fusion & WellSky Knowledge
•
HIPAA Compliance

TECHNICAL SKILLS / TOOLS:
• McKesson EMR
•
Salesforce CRM
•
Google Workspace (Docs, Sheets, Gmail, Drive, Calendar)
•
Microsoft Office (Word, Excel, Outlook, OneDrive)
•
Microsoft Teams
•
Zoom
•
Cisco Webex
• RingCentral
•
Avaya
•
Asana
•
Trello

REMOTE WORK READINESS:
Internet Connectivity: Primary: Fiber Internet (100 Mbps) | Backup: 4G LTE USB Wi-Fi Dongle
Power Redundancy: 12V Mini UPS (9–17 hours battery backup)
Hardware & Equipment: Intel Core i5 Laptop with 32GB RAM | Dual Monitors | Noise-Cancelling Headset | HD Webcam
Workspace Environment: Dedicated & quiet home office with a professional video-call background
Availability: Full-time | Fully flexible across U.S. time zones

Interested in working together? Send me a message.