Hi! I’m Kayla, I focus on Administrative Support, Data Entry and Business Development.
I have experience in administrative support, operations coordination, customer service, CRM management, and lead generation.
I’ve worked with businesses and organizations in handling day-to-day operations, managing databases and pipelines, coordinating workflows, supporting clients, and improving internal processes. I’m comfortable working in fast-paced environments and quickly adapting to new tools and systems.
My experience includes:
• Administrative & Operations Support
• CRM & Pipeline Management
• Lead Generation & Research
• Customer Support & Client Communication
• Data Entry & Database Organization
• Social Media Support
• Scheduling & Coordination
•
Marketing & Video Editing Tools: Canva, CapCut, VN, Pinterestes
Productivity
& A.I Tools: Google Workspace, Microsoft Office, Claude A.I, Chat GPT,
CRM Tools: HubSpot CRM, Notion, Slack, Workday, E2, Flow 21 & Zoho
Languages:
English, Tagalog & Spanish
I’m highly organized, dependable, eager to learn, and committed to providing quality support while helping businesses grow efficiently.
Experience: 2 - 5 years
Encoded and organized 2,000+ records into structured digital databases using Google Sheets with high accuracy. Maintained clean, organized data systems for easy access, reporting, and operational use, ensuring consistency and error-free documentation
Experience: 10+ years
Experience: 1 - 2 years
Provided operational support across business development, events, and organizational workflows, including coordination of schedules, documentation, reporting, and internal communication. Assisted in streamlining processes to improve task execution and team efficiency.
Experience: 2 - 5 years
Handled customer inquiries, order issues, and service requests across email, chat, Facebook, and Instagram. Managed high-volume communication in a fast-paced e-commerce environment, ensuring timely responses, escalation of concerns, and resolution through coordination with internal teams.
Experience: 1 - 2 years
Assisted with customer engagement, inquiries, comments, and communication on social media platforms.
Experience: 1 - 2 years
Conducted outreach, prospect research, and lead tracking for business development and wholesale initiatives.
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: 2 - 5 years
Highly proficient in Google Docs, Sheets, Drive, and collaborative workflows.
Experience: 2 - 5 years
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