Customer Support Specialist | 9+ Years Experience | Shopify, Amazon & E-commerce

Overview

Looking for any work (8 hours/day)

at $3.90/hour ($752.00/month)

Bachelor's degree

Last Active

June 25th, 2026 (today)

Member Since

February 3rd, 2026

Profile Description

9+ years of customer service experience, including 6 years providing email support across Shopify, Amazon, eBay, Temu, and ---------- .

My expertise includes order management, shipment tracking, returns, refunds, replacements, cancellations, product inquiries, and issue resolution while maintaining professionalism and customer satisfaction.

Throughout my career, I have handled high-volume customer interactions via phone, email, and live chat, resolved complex customer concerns, coordinated with internal teams, and ensured timely responses that meet service level expectations.

My technical skills include:
• Shopify
• Gorgias
• Kustomer
• eDesk
• eBay seller hub

• Amazon Seller Central
• Temu Seller Center
• CRM Systems
• Email Support
• Chat Support
• Phone Support
• Order Management
• Marketplace Support

Additionally, I completed a 3-day Freight Virtual Assistant training, where I gained knowledge in freight quoting, dispatch support, load coordination, track and trace, carrier vetting and sourcing, pick up coordination.

I am highly organized, detail-oriented, dependable, and committed to providing outstanding support that helps businesses retain customers and strengthen customer relationships. Known for empathy, professionalism, and effective communication, I consistently strive to deliver positive customer experiences and efficient resolutions.

If you are looking for a customer-focused professional who can provide exceptional support through phone, email, and chat while also assisting with logistics and operational tasks, I would welcome the opportunity to contribute to your team.