I am an experienced Quality Evaluator and Customer Service Representative with over
four years of industry experience. My background includes serving as a Quality Evaluator,
Team Leader – Operations In-Charge, and Customer Service Representative. I possess
strong expertise in assessing the quality of chat, call, and
providing effective customer support. Highly organized and detail oriented, I adapt
quickly to new processes and demonstrate a proven ability to learn fast and deliver results.
Experience: 2 - 5 years
Skilled in assisting customers through chat support and consistently delivering positive results. Strong focus on active listening to provide accurate and timely resolutions. Maintains a customer‑centric mindset in every interaction.
Experience: 1 - 2 years
I have over two years of experience as part of the leadership team, where I provided operational support, facilitated team meetings, conducted coaching sessions, managed deliverables, and led calibration activities.
Experience: 1 - 2 years
Efficient in delivering feedback and creating actionable improvement plans. Skilled in gathering details, data, and scores necessary for discussion. Focused on driving effectiveness and measurable progress.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.