Detail-oriented and customer-focused Virtual Assistant with over 2 years of expe

I worked as a Customer Operation Expert I at Teleperformance Philippines under the Telco-Repair account (Comcast–Xfinity), where I handled a high volume of customer interactions. I assisted customers with service orders, technical concerns, and account-related issues, ensuring timely resolution and customer satisfaction. Through effective communication, problem-solving, and empathy, I consistently delivered quality support while meeting performance and service standards.

I have over four years of experience as a freelance graphic designer, running my own business to support my studies. In this role, I created student portfolios, graphic organizers, and academic design materials, ensuring high-quality and visually effective outputs. My graphic design expertise also enabled me to successfully promote my handmade crafts business, where I designed marketing materials that attracted customers and built a loyal client base. This experience strengthened my creativity, time management, and entrepreneurial skills.

I served as an Organization President in our school, where I led the team toward higher levels of achievement while fostering strong collaboration and meaningful connections with colleagues. In addition, I worked as a Business Manager for a community charity organization, overseeing initiatives that supported individuals in achieving their goals by assisting with their daily needs. Through these roles, I developed strong leadership, organizational, and community engagement skills, while maintaining a deep commitment to service and social responsibility.

I have one year of experience serving as Organization President and Graphic Designer, where I led strategic initiatives to build and promote the organization’s brand. In this role, I spearheaded marketing and visual design efforts that strengthened our public presence, increased engagement, and successfully attracted potential investors and partners. My leadership, creativity, and strategic communication skills played a key role in driving growth and meaningful interactions within the organization.

I worked as a part-time overseas Social Media Manager, where I created engaging content and interactive trivia designed to capture audience interest and inspire positive lifestyle and dietary choices. Through strategic content planning and creative storytelling, I helped increase viewer engagement and strengthen the brand’s online presence across social media platforms.

I worked as a personal tutor for a Canadian student, providing online instruction via Zoom and Google Meet. I focused on developing the learner’s reading and writing proficiency through personalized lessons, interactive activities, and consistent progress monitoring. This experience strengthened my instructional skills, adaptability in virtual learning environments, and ability to effectively support students across different locations.