Fitzgerald
Customer Experience & Technical Support Specialist
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.98/hour ($960.00/month)
Associates degree
Last Active
July 10th, 2026 (yesterday)
Member Since
January 14th, 2026
Profile Description
Hi, I’m Fitzgerald, Transportation Operations Professional with over 4 years of experience supporting Amazon Last MileLogistics at Amazon Operations Services Philippines(AOSP). Skilled in real-time driver support, shipment tracking, route monitoring, dispatch coordination, and delivery escalations. Experienced in collaborating with drivers and cross-functional teams to resolve operational issues while consistently meeting service quality and operational KPIs. Seeking to leverage my logistics operations experience in a Transportation Operations, Track & Trace, or Logistics Coordinator role.
Top Skills
E-Commerce » Amazon
Experience: 2 - 5 years
Worked at Amazon as a Customer and Driver Support Specialist, handling escalations, retail and delivery issues, account updates, and basic technical troubleshooting. Assisted customers and delivery drivers with login concerns, password resets, onboarding support, and ensured high customer satisfaction through clear and efficient problem resolution.
Customer Support » Customer Service
Experience: 2 - 5 years
E-Commerce » Logistics Management » Dispatching
Experience: 2 - 5 years
Other Skills
Customer Support » Technical Support
Experience: Less than 6 months
Customer Support » Customer Service » Payment Processing
Experience: 2 - 5 years
Basic Information
- Age
- 28
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Infanta, Quezon
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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