Katryn

Virtual Assistant | E-commerce & Administrative Support Specialist

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Overview

Looking for full-time work (8 hours/day)

at $4.66/hour ($896.00/month)

Bachelors degree

Last Active

June 26th, 2026 (today)

Member Since

January 8th, 2026

Profile Description

Highly dedicated and detail-oriented professional with over 5 years of combined experience in Customer Service, Administrative Support, Team Leadership, Quality Analysis, Education, and E-commerce Operations.

Experienced in Shopify store operations, customer support, inbox management, order tracking, email handling, and administrative coordination. Known for strong problem-solving skills, efficiency, and commitment to delivering high-quality remote support.

HOW I HELP BUSINESSES
I help business owners save time and stay organized by managing daily operations efficiently and professionally.

- Inbox & customer support management
- Administrative coordination and task organization
- Shopify order processing and tracking
- Workflow optimization and reporting
- Reliable virtual support for daily operations

Allowing business owners to focus on growth and strategy.

CORE SKILLS
- Administrative Assistance
- Customer Support (Email & Chat)
- E-commerce Operations
- Shopify Store Management
- Order Processing & Tracking
- Inbox & Calendar Management
- Refunds & Returns Handling
- Quality Assurance Monitoring
- Team Leadership & Coaching
- Data Entry & Report
- Workflow Organization
- Problem Resolution

TOOLS & SOFTWARE
Shopify
Gorgias Ticketing System
Google Workspace
Gmail & Outlook
Slack
Microsoft Office
Excel & Google Sheets
Canva
CRM Systems

SERVICES OFFERED
Administrative Support
-Email & calendar management
-Data entry & reporting
-Task coordination

Customer Support
-Email & chat support
-Order assistance
-Refunds & dispute handling

E-commerce Support
-Shopify backend management
-Product updates
-Order tracking

WHY WORK WITH ME
I bring a balance of administrative efficiency, customer service expertise, and operational leadership experience. I focus on helping businesses stay organized, run smoothly, and deliver excellent customer experiences.

Reliable, proactive, detail-oriented, and results-driven — ready for long-term remote support roles.

Top Skills

Experience: 2 - 5 years

Handling customer inquiries via email Responding to complaints, questions, and requests Professional written English communication

Experience: 2 - 5 years

Shopify order management Tracking, refunds, returns, exchanges Customer order updates & fulfillment support Basic product inquiry handling

Calendar management & scheduling Email management and organization Data entry and document handling General office administrative tasks

Other Skills

Basic Information

Age
30
Gender
Female
Website
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Address
Cebu, City
Tests Taken
IQ
Score:  116
DISC
Dominance: 33
Influence: 17
Steadiness: 39
Compliance: 11
English
C2(Advanced/Mastery)
Government ID
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