Jedane

Customer Support Agent | Dispute & Chargeback Specialist

Verified

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Overview

Looking for any work (8 hours/day)

at $3.32/hour ($640.00/month)

High school diploma

Last Active

July 6th, 2026 (4 days ago)

Member Since

January 8th, 2026

Profile Description

Virtual Assistant | Customer Support Representative

I'm a virtual Assistant with hands-on training and practical experience in customer support and administrative tasks. Detail-oriented, dependable, and easy to work with. I value clear communication, organized workflows, and following instructions properly (yes, even the small ones).

Here's how I can help you:

Customer support via chat and email<8efe80624d780eba0c6493ec45140364>Email and inbox management
Task coordination and follow-ups
Efficient e-commerce assistance
Dispute and chargeback handling

Tools I'm familiar with:

Google Workspace (Docs, Sheets, Drive, Gmail)
Microsoft Office (Word, Excel)
Canva
ChatGPT
Zendesk
Helpdesk
Gorgias
Reamaze
Hubstaff
Paypal

Why work with me?

Clear, professional, and respectful communication
Follows instructions accurately and consistently
Organized and detail-oriented
Quick to learn new tools and processes
Focused on delivering quality work on time

Let's see if we are a good fit, feel free to send a message and we can discuss how I can support your needs.

Top Skills

Customer Support » Customer Service

Experience: 1 - 2 years

Handled customer concerns through clear and professional communication while maintaining empathy and accuracy. Experienced in managing different customer situations, following processes, and staying calm under pressure to provide effective support.

E-Commerce » Logistics Management » Freight Forwarding

Experience: Less than 6 months

Completed intensive freight forwarding training covering end-to-end shipment processes, basic import and export documentation, Incoterms, shipment tracking, and coordination with carriers, brokers, and consignees.

Other Skills

E-Commerce » Product Research

Experience: Less than 6 months

Completed hands-on training in e-commerce product research, covering market trend analysis, competitor research, product validation, and basic supplier sourcing using common research tools and marketplaces.

Customer Support » Ecommerce » Amazon

Experience: 6 months - 1 year

Basic Information

Age: 20

Gender: Female

Website: Sign Up with Pro Account to View

Address: Esperanza, Agusan del Sur

Tests Taken: IQ
Score: 123: DISC
Dominance: 11%
Influence: 8%
Steadiness: 37%
Compliance: 44%: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

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