Michael

Customer Support & Operations Specialist (AML/KYC & Shopify)

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Overview

Looking for full-time work (8 hours/day)

at $6.23/hour ($1,200.00/month)

Bachelors degree

Last Active

June 30th, 2026 (13 days ago)

Member Since

January 6th, 2026

Profile Description

I’m a dependable support and operations professional with solid experience in customer support, compliance, and business operations. I’ve worked closely with startups and growing teams, supporting day-to-day workflows that require accuracy, organization, and trust. My background includes handling customer communications, community moderation, AML/KYC checks, client onboarding, and internal administrative support.
I’m hands-on with tools like Shopify and HubSpot, where I manage orders, refunds, returns, and customer inquiries, as well as maintain clean and accurate records. I’m comfortable working with sensitive information and understand the importance of confidentiality, attention to detail, and following proper processes, especially in compliance-focused environments.
I take pride in being reliable and proactive. I don’t need constant supervision, I communicate clearly, and I follow through on what I commit to. I’m the kind of person teams can count on to keep things moving, spot issues early, and handle responsibilities with professionalism and care.

Top Skills

Experience: 1 - 2 years

Updating and maintaining customer records, tracking interactions, and supporting CRM workflows.

Experience: 5 - 10 years

Marketing » Social Media Management » Community Moderation

Providing day-to-day admin and operational support to keep internal processes running smoothly.

Experience: 5 - 10 years

Providing timely, professional support to customers by resolving inquiries and issues through email and chat.

Experience: 5 - 10 years

Communicating clearly and professionally with clients and team members through written and verbal channels.

Experience: 5 - 10 years

Organizing, updating, and maintaining accurate records and documentation.

Experience: 5 - 10 years

Managing user access, permissions, and basic account administration in Active Directory.

Experience: 5 - 10 years

Managing orders, tracking shipments, and processing refunds, returns, and exchanges accurately in Shopify.

Other Skills

Basic Information

Age
34
Gender
Male
Website
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Address
Antipolo, Rizal
Tests Taken
None
Government ID
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