Virtual Assistant | Customer Support, Admin Tasks & E-commerce

Overview

Looking for full-time work (8 hours/day)

at $4.82/hour ($928.00/month)

Bachelors degree

Last Active

July 8th, 2026 (4 days ago)

Member Since

June 1st, 2017

Profile Description

Virtual Assistant for Customer Support, Admin Tasks & E-commerce Support

I am a Virtual Assistant with experience in customer support, administrative tasks, and e-commerce support. I focus on handling day-to-day tasks accurately and keeping things organized so work runs smoothly.

I am detail-oriented, reliable, and easy to work with. I follow instructions well and am comfortable working with structured tasks and systems.

What I Can Do for You:

Customer & Client Support:
• Email, live chat, and social media support
• Inbox management and message handling
• Order, account, and general customer inquiries
• CRM updates and customer record management

Virtual & Administrative Support:
• Data entry, research, and document organization
• Calendar and inbox management
• Task tracking and workflow support
• Report preparation and file management

E-Commerce Support:
• Shopify and Amazon product uploads and updates
• Order processing and backend store support
• Product research and listing edits
• Basic store monitoring and coordination

Social Media & Community Support:
• Managing comments and messages
• Content scheduling and uploads
• Community moderation
• Engagement support

Basic Lead Generation Support:
• Prospect research and list building
• CRM updates and tracking

Tools I Am Comfortable Using:

Google Workspace, Microsoft Office, Slack, Zoom, Skype, Loom, Asana, ClickUp, Airtable, ManyChat, Rhino Support, Helpwise, Intercom, Shopify, Amazon Seller tools, WordPress, Wix, Kajabi, Canva, Facebook, Instagram, LinkedIn, TikTok, YouTube, MailChimp, Leadpages, Dripify, Octopus CRM, Respona, Acuity Scheduling, LastPass, ChatGPT

I adapt quickly to new systems.

Who I Work Best With:

• Businesses that need reliable support for customer service and daily tasks
• Online stores that need help with customer inquiries and backend operations
• Teams that value organization, clear communication, and consistency
• Business owners who want dependable support for ongoing tasks

I work well in structured environments and with people who value clarity and consistency.

Experience Snapshot:

• 7 years of remote Virtual Assistant experience supporting US, UK, and Australian clients
• Strong background in customer support, administrative tasks, and e-commerce
• Former business owner with hands-on Shopify store experience
• 7 years of on-site experience in 5-star hotels in the US and the Philippines
• Bachelor of Science in International Hospitality Management

I focus on being reliable, organized, and easy to work with. I complete tasks accurately and follow instructions well.

Feel free to message me if you are looking for reliable support with your day-to-day tasks.

Warmly,
Fauzea