Overview
Looking for full-time work (8 hours/day)
at $3.31/hour ($640.00/month)
Bachelors degree
Last Active
July 6th, 2026 (12 days ago)
Member Since
December 23rd, 2025
Profile Description
Hello!
I am a dedicated Customer Service and Healthcare Support Professional with over three years of experience delivering exceptional service across multiple communication channels including inbound/outbound calls,
With a solid background in the Medicare/Medicaid and private healthcare insurance space, I bring hands-on expertise in claims processing, including reviewing documentation, verifying policy coverage, assessing claim validity, and coordinating with healthcare providers and policyholders to ensure accurate and timely resolutions.
In addition, I manage monthly premium payments, process secure transactions via checking accounts and credit cards, and confidently handle billing inquiries, guiding clients through payment options with clarity and care.
I am proficient in Salesforce, CRM, Google Meet, Avaya, Ring Central allowing me to adapt quickly to different workflows and systems.
Top Skills
Customer Support » Email Support
Experience: 2 - 5 years
I'm responsible for handling customer inquiries, complaints, and requests via email in a timely manner.
Customer Support » Chat Support
Experience: 2 - 5 years
I provide an efficient and positive customer interaction by responding to inquiries and resolving concern via chat in a timely and professional manner.
Customer Support » Healthcare
Experience: 1 - 2 years
I performs claim documentation review, verifies policy coverage, assesses claim validity, communicates with healthcare providers and policyholders, and ensures accurate and timely claims processing. I also specialized in assisting clients with processing their monthly premium payments through checking accounts and credit cards.
Customer Support » Customer Service
Experience: 2 - 5 years
Responding to inquiries, resolving complaints, and providing valuable information to customers.
Other Skills
Virtual Assistant
Experience: Less than 6 months
Scheduling appointments and follow-ups across different healthcare providers. Tracking patient outcomes and ensuring care plans are followed. Managing medical records, insurance paperwork, and referrals.
Basic Information
- Age
- 29
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.