I am a reliable and dedicated professional with nearly 10 years of experience in customer service and support, including US telecom and healthcare accounts. I am skilled in handling customer concerns with empathy, professionalism, and efficiency. I want to be known as a responsible worker who takes ownership of tasks, delivers consistent results, and brings solutions while maintaining respect and integrity in every interaction.
Experience: Less than 6 months
I have experience as an email support specialist for Nurx (Thirty Madison), handling patient profiles and responding to inquiries about services and medical concerns. I create and route tickets to the appropriate medical teams and assist patients with medication refill requests, ensuring accurate, timely, and empathetic support.
Experience: 5 - 10 years
I have nearly 10 years of experience in customer service, handling US-based telecom and healthcare accounts. I am skilled in resolving customer concerns through calls, emails, and messages, providing empathetic, efficient, and high-quality support while maintaining professionalism in every interaction.
Experience: Less than 6 months
I have experience as a chat support specialist for Comcast, handling customer service, sales, and technical support. I assist customers with billing concerns, account changes, service upgrades, and troubleshooting technical issues while delivering clear, efficient, and customer-focused support.
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