Enrolment Support Officer

Handled enquiries, provided clear information, and followed up with clients to support smooth processes and positive experiences.

Responded to client and student enquiries promptly and professionally via email and online platforms, providing accurate information, following up on requests, and maintaining a positive and helpful communication style.

Managed and maintained accurate records of clients, students, and leads using CRM and digital management systems. Tracked progress, updated information, and ensured data consistency while supporting administrative and operational processes.

Reviewing documents to ensure accuracy, consistency, and correct formatting.

Supported daily operations by handling documentation, organizing files, and assisting with process coordination and reporting tasks.

I have experience handling and updating digital records, accurately entering and reviewing information, and maintaining organized files. My previous roles required attention to detail, consistency, and accuracy when working with data and documentation.

Reviewed written content and records to identify errors, missing information, and inconsistencies.

Experienced in accurately typing and documenting information from consultations, client interactions, and digital records. Able to convert spoken or written content into clear, organized text while maintaining attention to detail and accuracy.