Overview
Looking for full-time work (8 hours/day)
at $3.33/hour ($640.00/month)
Bachelors degree
Last Active
June 26th, 2026 (today)
Member Since
December 11th, 2025
Profile Description
Creative and tech-savvy content specialist experienced in AI-driven media creation, technical support, and fast-paced BPO environments. Highly detail-oriented and reliable, with a consistent track record of delivering polished outputs on time. Adaptable, fast learner and capable of working efficiently with remote teams using Google Workspace, Slack, and collaborative platform
Top Skills
Efficiently manages high volumes of email tickets and inbound/outbound calls, ensuring accurate tracking and timely resolution of customer concerns related to billing, payments, fraud, disputes, refunds, delivery, account investigations, and account changes. Handles order processing and replacements with a strong focus on accuracy and financial compliance. Provides clear product and policy education to enhance customer understanding and trust. Experienced in optimizing workflows through Zendesk macros and automation to improve efficiency and turnaround times. Strictly adheres to SOPs, regulatory requirements, and data security standards while consistently achieving and exceeding key performance indicators (KPIs) in a fast-paced financial services environment.
Customer Support » Technical Support
Experience: 6 months - 1 year
Results-driven Escalation Specialist in the telecommunications industry, experienced in handling high-level customer and technical escalations with precision and urgency. Proven expertise in advanced troubleshooting of network, connectivity, and product-related issues across mobile devices, routers, fiber optic, and wireless infrastructures. Skilled in diagnosing service disruptions, coordinating resolutions, and ensuring minimal downtime. Adept at managing end-to-end customer support, including orders, reservations, and pre-order services across multiple channels. Known for delivering reliable solutions, enhancing customer satisfaction, and maintaining service excellence in fast-paced telecom environments.
Customer Support » Ecommerce » B2C
Experience: 6 months - 1 year
Other Skills
Basic Information
- Age
- 28
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- IQ
- Score: 123
- DISC
- Dominance: 7
- Influence: 7
- Steadiness: 49
- Compliance: 37
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
SEE MORE REAL RESULTS
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.