Jhona

Virtual Assistant | Customer Support | Shopify | GHL | Social Media | Lead Gener

70 ID PROOF
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Overview

Looking for gig work

at $4.15/hour

Bachelors degree

Last Active

July 2nd, 2026 (9 days ago)

Member Since

December 2nd, 2025

Profile Description

Hi, I’m Jhona—a reliable and detail-oriented Virtual Assistant with experience in customer support, social media management, and CRM systems.

I help businesses stay organized, respond to customers efficiently, and manage daily operations so they can focus on growth.

My experience includes:

• Handling 20–30+ customer inquiries daily (email, chat, social media)
• Shopify support (order updates, tracking, customer concerns)
• CRM tools like Go High Level & HubSpot (lead tracking and follow-ups)
• Social media management (posting, engagement, content support)
• Administrative tasks (email, scheduling, data organization)

I am proactive, organized, and committed to delivering high-quality work. I take ownership of tasks and ensure everything is completed properly and on time.

I am looking for a long-term opportunity where I can grow and support your business consistently.

Top Skills

Experience: 2 - 5 years

I have experience managing social media pages by creating content, scheduling posts, engaging with the audience, and helping improve overall page visibility.

Experience: 1 - 2 years

Experience: 2 - 5 years

I’ve worked as a Virtual Assistant supporting daily administrative tasks such as managing inboxes, scheduling appointments, organizing files, coordinating customer inquiries, and creating simple Canva graphics. I’m reliable, detail-oriented, and committed to delivering high-quality work.

Other Skills

Experience: 2 - 5 years

Experience: 2 - 5 years

I handle customer inquiries through email, chat, and social messaging platforms. I respond professionally, provide accurate information, and help resolve concerns in a friendly and timely manner. I always communicate with empathy and maintain a positive brand reputation.

Experience: 2 - 5 years

I use Canva to design social media posts, flyers, banners, presentations, and other marketing materials that match each client’s branding and visual style.

Experience: 2 - 5 years

Experience: 2 - 5 years

Experience: 2 - 5 years

Experience: 2 - 5 years

I perform accurate data entry using spreadsheets, online tools, and CRM systems. I organize information, update records, and double-check entries to maintain data quality. I follow specific formats and handle sensitive data with confidentiality.

Experience: 2 - 5 years

I manage inboxes efficiently by categorizing emails, tracking follow-ups, drafting responses, and maintaining professional communication on behalf of clients. I use rules, labels, and flags to ensure quick accessibility and timely action. My goal is to keep the inbox organized, reduce response delays, and support smooth business communication.

Experience: 2 - 5 years

I handle customer inquiries through email, chat, and social messaging platforms. I respond professionally, provide accurate information, and help resolve concerns in a friendly and timely manner. I always communicate with empathy and maintain a positive brand reputation.

Experience: 2 - 5 years

Experience: 2 - 5 years

I specialize in calendar and meeting coordination using Calendly and Google Calendar. I set up meeting links, manage booking availability, track confirmations, and send timely reminders to reduce no-shows. I keep calendars updated in real-time to ensure all appointments are accurate, conflict-free, and aligned with business priorities.

Basic Information

Age
28
Gender
Female
Website
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Address
Taytay, Palawan
Tests Taken
IQ
Score:  99
DISC
Dominance: 45%
Influence: 7%
Steadiness: 24%
Compliance: 24%
English
C1(Advanced)
Government ID
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Samori Coles

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