Virtual Assistant |E-commerce Customer Service |Chat Support Expert

Overview

Looking for full-time work (8 hours/day)

at $4.96/hour ($960.00/month)

Bachelors degree

Last Active

July 18th, 2026 (today)

Member Since

December 1st, 2025

Profile Description

I am a dedicated Customer Support and Virtual Assistant with nearly three years of experience.

Throughout my career, I have handled various accounts including retail, transportation, and financial services across voice, chat, and email channels. I have supported e-commerce brands using Shopify, Zendesk, Commslayer, Slack, and CRM platforms, handling approximately 80–100 tickets per day while maintaining accuracy, empathy, and professionalism. My responsibilities included assisting customers with transactions, order management, shipment tracking, refunds, account inquiries, and resolving concerns efficiently. These experiences helped me develop strong communication skills, problem-solving abilities, and a customer-focused mindset.

I am known for being reliable, organized, and committed to meeting deadlines while maintaining quality work. I value attendance, professionalism, and consistency, and I always strive to deliver excellent service and exceed expectations. I am also a fast learner with the ability to stay calm and focused under pressure.