Katrina
Client Services & Account ManagementClient Relationship Management & Retention S
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.79/hour ($1,120.00/month)
Bachelors degree
Last Active
January 4th, 2026 (203 days ago)
Member Since
November 28th, 2025
Profile Description
Quality and performance leader with expertise in root cause analysis, process optimization, and customer experience improvement. Skilled in client relationship management, SLA compliance, issue resolution, and stakeholder communication. Experienced in supervising high-performing teams, driving KPI results, and implementing continuous improvement initiatives. Proficient in CRM platforms, ticket systems, and quality analytics for data-driven decision making.
Top Skills
E-Commerce » Ebay » Customer Support
Experience: 10+ years
Project Management » Process Improvement
Experience: 5 - 10 years
Office and Administration » Quality Assurance
Experience: 10+ years
Other Skills
Professional Services » Management Services » Call Center Operations Management
Experience: 10+ years
Office and Administration » Data analysis
Experience: 5 - 10 years
Office and Administration » Client Relationship Management
Experience: 2 - 5 years
Office and Administration » Team Collaboration
Experience: 5 - 10 years
Coaching » Training and Development
Experience: 5 - 10 years
Basic Information
- Age
- 39
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Caloocan city, Metro Manila
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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