Hey there, I'm
I’m a creative and detail-oriented pro who loves mixing web design, graphic design, and data management to really boost the company’s online presence. This role is all about crafting visually stunning websites, whipping up engaging graphics, and keeping our digital operations running smoothly with accurate data.
I'm a tech-savvy, creative individual who thrives in a fast-paced, collaborative environment and enjoys combining design innovation with precise data handling.
Core Skills:
* Web design and front-end development (HTML, CSS, responsive layouts)
* Graphic design using Canva
* Data entry and database management
* Attention to detail and strong organizational abilities
Daily Tasks:
* Design and maintain user-friendly website layouts
* Create banners, social media visuals, and marketing graphics
* Perform accurate data entry and update digital content
* Optimize multimedia elements for web performance
* Collaborate with the marketing team to ensure cohesive branding
* Monitor website performance and assist with updates
Let's talk! :)
Experienced in using Zendesk for ticketing and messaging, including managing and prioritizing customer inquiries, using macros and automations, handling live chat, following SLA and escalation processes, and collaborating with teams. Skilled in tracking CSAT, analyzing ticket trends, and maintaining knowledge base articles to improve support efficiency.
Experience: 2 - 5 years
Experience: 6 months - 1 year
Insurance administration involves claim processing, policy administration, data verification, record maintenance, and billing and payments.
Experience: 2 - 5 years
I have experience in web designing, creating visually appealing, user-friendly, and responsive websites. I work with tools like Figma and Adobe XD to produce wireframes and prototypes, and use HTML, CSS, and JavaScript to bring designs to life. My focus is on strong UI/UX principles, accessibility, and modern design trends, ensuring websites are functional, consistent, and aligned with user needs and brand goals.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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