Hi, I’m Tristan.
I have over 15 years of experience in customer service, including working with American Express where I handled customer concerns, retention, and account management.
I specialize in communication, problem-solving, and creating positive customer experiences. I’m used to handling high-volume inquiries, resolving issues efficiently, and dealing with difficult customers in a calm and professional manner.
I have also trained in Virtual Assistance, where I learned:
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CRM tools and administrative support
Lead generation and appointment setting
I am reliable, detail-oriented, and comfortable working independently in a remote environment. I take pride in being consistent, proactive, and easy to work with.
Experience: 10+ years
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 5 - 10 years
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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