Charilyn
Virtual Assistant | Customer Support & Chat Support Specialist
With Timeproof
Overview
Looking for full-time work (6 hours/day)
at $5.81/hour ($840.00/month)
Bachelors degree
Last Active
July 6th, 2026 (2 days ago)
Member Since
November 18th, 2025
Profile Description
Experienced leader with a strong background in
guiding teams, managing team performance to
achieve strategic objectives, and keeping the goal
in sight. Excels in developing efficient processes,
ensuring high standards, and aligning efforts with
organizational goals. Known for a collaborative
approach and commitment to excellence, adept
at driving results through effective
communication and fostering a positive work
environment
Top Skills
Customer Support » Email Support
Experience: 5 - 10 years
Skilled in handling customer emails, drafting clear responses, troubleshooting issues, and maintaining organized email communication workflows.
Customer Support » Chat Support
Experience: 5 - 10 years
Experienced in managing multiple chat conversations, providing fast and accurate responses, and maintaining a professional tone in high-volume chat environments.
Customer Support » Technical Support
Experience: 5 - 10 years
Handled technical troubleshooting for telecom and service accounts. Able to diagnose issues, walk customers through solutions, and document tech-related concerns.
Customer Support » Healthcare
Experience: 5 - 10 years
Supervisor experience leading teams, monitoring performance, coaching agents, and ensuring compliance with quality standards.
Office and Administration » Google Docs
Experience: 5 - 10 years
Experienced using Google tools for collaboration, documentation, updating files, and organizing workflows.
Office and Administration » Data Entry
Experience: 5 - 10 years
Proficient in creating documents, spreadsheets, presentations, and reports for performance tracking and administrative tasks.
Customer Support » Customer Service
Experience: 5 - 10 years
Over 9 years of experience handling customer inquiries, resolving concerns, and delivering outstanding service for multiple US-based accounts. Consistently met KPIs for quality and client satisfaction.
Other Skills
Basic Information
- Age
- 32
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Lapu Lapu, CEBU
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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