have 2 years of experience in customer service, handling customer concerns through phone, chat, and email support. I worked with companies such as Quantrics and Intelogix, where I assisted customers with billing inquiries, order tracking, refunds, account support, troubleshooting devices, and mobile plan concerns. Through these experiences, I developed strong communication, problem-solving, multitasking, and customer relationship skills. I am also a fast learner, adaptable, and committed to providing excellent customer satisfaction in every interaction.

I have experience working in healthcare support with Infinx, specifically handling lien-related processes and coordinating with attorneys. My responsibilities included preparing and sending medical liens and related documents to law offices, ensuring accuracy of patient and claim information, and maintaining timely communication with attorneys regarding case updates and documentation requirements. This role helped me develop strong attention to detail, organizational skills, confidentiality handling, and professional communication in a healthcare and legal support environment.

I have experience working in healthcare support with Infinx, specifically handling lien-related processes and coordinating with attorneys. My responsibilities included preparing and sending medical liens and related documents to law offices, ensuring accuracy of patient and claim information, and maintaining timely communication with attorneys regarding case updates and documentation requirements. This role helped me develop strong attention to detail, organizational skills, confidentiality handling, and professional communication in a healthcare and legal support environment.

I have basic video editing skills, including trimming clips, adding transitions, inserting text, syncing audio, and creating simple content for social media or presentations. I am familiar with using beginner-friendly editing tools and can produce clean and organized videos while following instructions and deadlines.