Core competencies include HIPAA training and strong medical knowledge, specifically in
Clinical Documentation reading. This individual efficiently manages the end-to-end patient
workflow by submitting and following up on insurance claims and Prior Authorizations,
reviewing necessary clinical documentation (lab, imaging, and medication refill requests) for
accurate assessment, medications, and diagnosis, and managing the release of medical
records. Organizational and communication skills are demonstrated through Time
Management and Adaptability, successfully managing appointments and calendars for both
doctors and patients, coordinating preventive care outreach (physicals, screenings, follow-ups), and facilitating seamless telemedicine appointments, including providing
technical support for virtual consultations. A secondary skill in Interaction and Visual
Design is also noted PORTALS:
EMR: CDS, HIPAA Compliance and Security, Epic, Cerner, Schedule Maximizer, Star
PORTALS: ATHENAONE, Orderfacilititator, Carelon, Evernorth, Aetna, United Healthcare,
Cigna, Tricare, CMS.
TOOLS: VoIP, Canva, Slack, Teams, Zoom, Office 360
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 1 - 2 years
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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