Results-driven Collections Specialist with over 7 years of experience in debt
recovery, customer account management, and payment negotiation across
BPO and financial service environments. Skilled in handling early to late-stage
collections, resolving billing disputes, and establishing effective payment
arrangements while maintaining a positive customer experience. Proficient in
skip tracing, reconciliation, and CRM systems, with strong knowledge of
compliance standards and collection strategies. Known for clear
communication, persistence, and the ability to balance company recovery goals
with professional client relations.
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
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