Krista

Customer Support Specialist | Healthcare Virtual Assistant | Shopify Manager | E

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Overview

Looking for full-time work (8 hours/day)

at $4.15/hour ($800.00/month)

High school diploma

Last Active

July 2nd, 2026 (6 days ago)

Member Since

November 5th, 2025

Profile Description

Customer Support Specialist | Healthcare Virtual Assistant | Shopify Manager | Email & Chat Support Expert

Hi, I’m Krista, a results-driven Customer Support Specialist with 3+ years of experience in healthcare customer service and e-commerce support.

I worked as a Healthcare Representative for 2 years and 7 months, handling inbound and outbound support, resolving billing and account concerns, and ensuring compliance with strict healthcare standards. This role trained me to be highly detail-oriented, empathetic, and efficient under pressure.

I also have 6 months of experience as a Virtual Assistant, where I managed Shopify stores and handled email and chat support for e-commerce businesses.

My Expertise:Customer Support (Email & Live Chat)Shopify Store Management (Orders, Products, Refunds)Order Processing & FulfillmentDropshipping SupportDispute & Complaint ResolutionData Entry & Administrative Support

Tools & Platforms:ShopifyGmail / OutlookLive Chat Tools (Gorgias, Meta Business Suite)I focus on delivering fast, accurate, and friendly support that improves customer satisfaction and retention. I don’t just respond to messages, I help build trust between you and your customers.

If you're looking for a dependable VA who can support your business and customers with care and professionalism, I’d love to work with you.

Top Skills

Customer Support » Ecommerce » Shopify

Experience: Less than 6 months

Customer Support » Customer Service

Experience: 1 - 2 years

I have strong customer service skills — I listen actively, stay patient under pressure, and communicate clearly. My experience taught me how to handle high call volumes while keeping every interaction positive and professional.

Office and Administration » Administrative Support

Experience: 1 - 2 years

Efficient in managing daily office and virtual tasks, scheduling appointments, organizing files, and supporting team operations with accuracy and reliability.

Other Skills

Customer Support » Chat Support

Experience: Less than 6 months

Office and Administration » Data Entry

Experience: 1 - 2 years

Skilled in accurately inputting, organizing, and maintaining confidential records using spreadsheets, databases, and EMR systems.

Office and Administration » Email Management

Experience: 1 - 2 years

I’m skilled in email management — organizing inboxes, replying to inquiries, and scheduling through email. I make sure communication is clear, timely, and well-documented.

Basic Information

Age
23
Gender
Female
Website
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Address
San Pedro, Laguna
Tests Taken
None
Government ID
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