I am a focused professional with over three years of experience in Quality, Training, and Customer Service. I use strong communication and leadership to do well in my job, working with international customers for both retail and healthcare. As a Quality Analyst, I checked agent calls, created daily reports using MS Excel, and helped run important meetings. I also worked as a Trainer, teaching new hires and making learning materials with tools like Canva. I know how to use key customer service tools like Shopify, Salesforce, and Gorgias, and I am ready to help a new team succeed.
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 6 months - 1 year
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: 6 months - 1 year
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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