Hi, I'm Des, a Remote Partner with a strong background in operations, administration, client care, and creative support.
I bring over 13 years of experience across BPO operations, quality assurance, performance coaching, content moderation, and wellness support, along with a background in Nursing.
Recently, I completed a Healthcare Virtual Assistant training program where I trained in US and Canadian medical billing, healthcare administration, HIPAA and PIPEDA compliance, and trauma-informed care. I also hold an NDIS Worker Orientation certificate and have been studying Australian Medicare and MBS fundamentals making me a comfortable fit for healthcare clients across the US, Canada, and Australia.
I'm highly organised, detail-driven, and comfortable handling tasks that require accuracy, confidentiality, and clear communication. In my previous roles, I supported leaders and teams by managing schedules, preparing reports, coordinating projects, and maintaining well-structured records, all skills that translate naturally into remote work.
I also have a creative side. As a former event photographer, I developed strong skills in photo editing, basic video editing, and Canva design, which I can use to support clients with their visual or content needs.
What I can assist you with:
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File organisation, documentation, and workflow setup
Research, data entry, and reporting
Social media management
Healthcare admin support : medical billing, scheduling, records management
HIPAA, PIPEDA, and NDIS-compliant task handling
Warm and professional client communication
Scheduling and task coordination
Photo editing, video editing & Canva content
Confidential admin support (medical and wellness-related tasks)
Trust & Safety tasks such as content moderation & quality checks
I'm reliable, easy to work with, and quick to learn new tools and processes. My working style is calm, organised, and thoughtful. And I genuinely enjoy helping businesses run smoothly and efficiently. If you're looking for a remote partner who brings both professionalism and care to every task, I'd be glad to support your team.
Experience: 10+ years
10+ years handling documentation, reports, confidential files, and day-to-day admin tasks.
Experience: 5 - 10 years
Experience: 10+ years
Coordinates tasks, follow-ups, and schedules to support smooth operations and team workflow.
Experience: 2 - 5 years
Creates simple content, schedules posts, tracks engagement, and keeps branding consistent.
Experience: 2 - 5 years
Creates clean, branded designs for social posts, simple graphics, and layouts.
Experience: 5 - 10 years
Schedules appointments, coordinates meetings, and maintains organized timelines.
Experience: 2 - 5 years
Accurate and fast data entry using spreadsheets, internal tools, and Google Workspace.
Experience: 5 - 10 years
Manages inboxes, organizes messages, drafts responses, and keeps communication clear and timely.
Experience: 5 - 10 years
Experience: 2 - 5 years
Conducts online research, collects data, and presents information in clean summaries or spreadsheets.
Experience: 10+ years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
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