SEO|Transcriptionist|E-commerce Operation Specialist

Product Research: > Sourced profitable products from online marketplaces such as Amazon and eBay using reverse or manual search methods. > Used various tools for product sourcing such as Keepa, Blackbox, Online Seller Addon, etc. > Do thorough research such as the price history, changes made, ROI, rank factors, research market trends and profitability, and customer demand, do an evaluation of competition, comparison on prices and fees, and do some tests and adjustments Customer Service Representative: > Handle any emails or chats from customers regarding their inquiries or issues at hand and give the necessary solution > Negotiated with suppliers and managed relationships with them to get amazing deals on products Order Processor: > Process all the orders that are coming in, check on the product descriptions, size, color, and other crucial factors > Monitor the process of orders that were shipped and makes sure that deliveries are made on time

Worked as a order processor, customer support, data entry and management, researcher, and some administrative tasks.

Transcribed audio and video recordings for various clients Edited and proofread transcripts for accuracy Maintained strict confidentiality with sensitive client information

> Write business content related to the services/products of the client > Research niches and inspect competition to ensure accurate and up-to-date content > Ensure clarity, effectivity, SEO-friendliness, and ranking factor of written content.