Ferdinand

Customer Service Support/Email and Chat Support

45 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.99/hour ($960.00/month)

High school diploma

Last Active

June 27th, 2026 (yesterday)

Member Since

October 27th, 2025

Profile Description

My latest work experience is as a customer support/team lead who handles customer inquiries about the product, assists with their orders, and also provides after-sales support. Assisting customers through emails, live chats, comments, and Dm's on the company's social media pages. Knowledgeable in using Gorgias, Zendesk, Shopify, and order tracking apps/sites.

Top Skills

Experience: 5 - 10 years

I had a customer support experience as a CSR for a couple of US telco accounts for 6 years, and more than 3 years as an email and chat support.

Experience: 2 - 5 years

Went through the peak season of the business several times, where the ticket volume was very high. Also, knowledgeable in mix and matching macros/templates for a tailor-fit response.

Experience: 2 - 5 years

Able to handle multiple chats at the same time while answering emails.

Other Skills

Basic Information

Age
44
Gender
Male
Website
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Address
San Pablo City, Laguna
Tests Taken
IQ
Score:  125
DISC
Dominance: 20%
Influence: 7%
Steadiness: 36%
Compliance: 37%
English
C1(Advanced)
Government ID
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