Customer Support & Admin VA | Social Media Manager | TikTok Affiliate & Influenc

Experienced in handling client and customer interactions through social media and CRM tools.

I have experience supporting ecommerce tasks such as handling customer inquiries, checking order details, assisting with order updates, and coordinating with the team to resolve customer concerns. I also have experience with Shopify admin support, product/order support, and maintaining clear communication with customers through email, chat, and social media.

Campaign planning, influencer and affiliate marketing, and e-commerce optimization (TikTok Shop, Shopee)

I have hands-on experience with Klaviyo, including creating and scheduling email campaigns, supporting newsletter content, writing email copy, organizing email calendars, and making sure email messages are aligned with the brand. I can also help with basic campaign coordination, audience communication, and performance tracking.

Newsletter Writer and Editor skilled in creating engaging, well-structured content that informs, connects, and inspires readers. I specialize in developing internal and external newsletters that highlight company achievements, HR updates, events, and service features while maintaining a consistent brand voice.

Strategy development, content creation, community engagement, and analytics across platforms.