Problem solving, Empathy, Patience, Communication, Problem solving and Product knowledge are the abilities used to help customers effectively and ensure a positive experience. These skills are important in building trust, resolving problems, and encouraging customer loyalty.
Experience: 2 - 5 years
In my more than 2 years of experience in providing support through email, I consistently aimed to deliver clear, professional and timely responses ensuring a positive customer experience.
Experience: 1 - 2 years
In my current job right now as a technical support, it really helps me to be more patience in providing step by step to a customer to a non technical users in a clear and patient manner.
Experience: 2 - 5 years
For almost 5 years in taking calls as Customer Service associate, I am very hands on in assisting wide range of customers with their inquiries, complaints and any other issues. It also helps me to be patience, the ability to stay calm while working under pressure and to have a strong communication skills.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.