Carlo

Senior Systems Engineer | Technical Virtual Assistant

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Overview

Looking for part-time work (4 hours/day)

at $7.55/hour ($727.28/month)

Associates degree

Last Active

June 29th, 2026 (14 days ago)

Member Since

October 15th, 2025

Profile Description

Microsoft 365 Specialist & Technical Virtual Assistant (15+ Years Exp)Are you a business owner struggling with Microsoft 365, messy SharePoint files, or email sync issues? Stop wasting hours trying to fix tech problems yourself.

I am a Senior Systems Administrator with over 15 years of experience. I specialize in helping small businesses streamline their IT so they can focus on growth. Because I am highly experienced, I can fix issues in minutes that would take others hours.

How I Can Help You (Part-Time):
- Microsoft 365 Management: I can set up new users, reset passwords, and secure your accounts immediately.
- SharePoint & Teams: I will organize your company files and fix permission errors so the right people see the right data.
- Email Troubleshooting: I can fix emails going to spam, sync issues between devices, and Outlook errors.
- Automation: I write custom scripts (PowerShell) to automate boring, repetitive tasks, saving you time and money.
- IT Support: General troubleshooting for software, printers, and connectivity.

Why Hire Me?
Speed: My 15 years of experience means I don't "guess"—I know the solution.
Reliability: I have a dedicated workspace, fiber internet, and I am available for 4 hours/day.
Trust: I manage enterprise-level systems daily, so your business data is safe with me.
I am looking for a long-term, part-time relationship to help keep your business running smoothly. Let's chat!

Top Skills

Customer Support » IT

Experience: 10+ years

Over 15 years of experience providing Tier 1 to Tier 3 technical support for global enterprises. Expert in remote troubleshooting using TeamViewer, LogMeIn, and RMM tools to resolve complex hardware, software, and network connectivity issues. specialized in acting as the final escalation point for technical problems that lower-level support cannot fix, ensuring high customer satisfaction and rapid issue resolution.

Systems Administration » Windows Administrator

Experience: 5 - 10 years

Over 15 years of hands-on experience administering Windows Server environments (versions 2008–2022). Expert in Active Directory management (User/Group lifecycle), Group Policy (GPO) implementation, and DNS/DHCP configuration. Proven track record in maintaining server health through regular patching, security hardening, and advanced troubleshooting to ensure maximum uptime.

Office and Administration » Microsoft 365

Experience: 5 - 10 years

Experienced Administrator for enterprise-level Microsoft 365 tenants. Expert in managing the full user lifecycle (onboarding/offboarding), assigning licenses efficiently, and securing Exchange Online and Teams. Proficient in using PowerShell scripts to automate bulk tasks and fix permission issues quickly.

Other Skills

Office and Administration » Email Management

Experience: 5 - 10 years

Experienced in supporting corporate email environments with a focus on Microsoft Outlook troubleshooting. Skilled in configuring email profiles on desktop and mobile devices, resolving sync errors, and managing local data files (PST/OST). I ensure seamless communication by resolving end-user connectivity and configuration issues quickly.

Office and Administration » Microsoft 365 » SharePoint

Experience: 2 - 5 years

Administrator for SharePoint Online environments with a focus on operational support. Skilled in site lifecycle management (creation/deletion), managing document library permissions, and resolving end-user access issues. Experienced in maintaining secure and organized document repositories for corporate teams.

Basic Information

Age: 42

Gender: Male

Website: Sign Up with Pro Account to View

Address: Dasmariñas, Cavite

Tests Taken: IQ
Score: 130: DISC
Dominance: 10%
Influence: 8%
Steadiness: 56%
Compliance: 26%: English
C2(Advanced/Mastery)