Overview
Looking for full-time work (8 hours/day)
at $12.96/hour ($2,280.96/month)
High school diploma
Last Active
April 11th, 2024 (9 days ago)
Member Since
May 8th, 2017
Profile Description
Are you struggling to keep up with customer inquiries from
I am Jem, a highly experienced customer service professional with over 13 years of experience. I have worked with clients in both the US and Australia and am familiar with Shopify and various CRMs like Zendesk, Gorgias, Reamaze, and Freshdesk.
I can handle creating discount codes, tracking and creating orders, handling refunds, and creating articles for knowledge bases with ease.
With my expertise, you can rest assured that your store's customer service will be in good hands. I can even monitor and respond to store reviews, ensuring that your customers are always satisfied.
All I need is a few days to familiarize myself with your store's processes and procedures, and I'll take care of the rest.
So what are you waiting for? Send me a message now, and let's get started!
Top Skills
Customer Support
Customer Support » Phone Support » English Speaking
Office and Administration » Email Management
Other Skills
Customer Support » Email Support
Customer Support » Phone Support
Office and Administration » Translation
Office and Administration » Data Entry
Customer Support » Social Media Moderation
Office and Administration » Microsoft Excel
Basic Information
- Age
- 37
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- DISC
- Dominance: 7%
- Influence: 9%
- Steadiness: 47%
- Compliance: 36%
- English
- C2(Advanced/Mastery)
- Uploaded ID
- Sign Up with Pro Account to View
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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Podcast (The Marketing Secrets Show)
Russell Brunson, host of The Marketing Secrets Show Podcast has me telling my story and sharing how I started outsourcing when I was at Lake Powell. Have a listen to our conversion and hopefully, be inspired.
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