I am Francis, a Psychology Graduate from Davao City with over 3 years of remote work experience in customer support and outbound sales. I have worked with US based companies handling customer interactions, processing orders, managing CRM records, and supporting high volume recruitment. My Psychology background gives me a natural edge in communication, allowing me to connect with people genuinely, resolve concerns effectively, and build strong working relationships with both clients and customers.
I am proficient in Shopify, Gorgias, Zendesk, Microsoft Office Suite, Google Workspace, and Canva. I am detail oriented, proactive, and self sufficient. I take full ownership of every task I handle and I never wait to be told what needs attention. I am a fast learner who actively develops new skills during my free time because I believe growth never stops.
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: 6 months - 1 year
Experience: Less than 6 months
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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