Legal Intake Specialist / (Call) Quality Assurance/ Executive Assistant/ Social Med

Overview

Looking for any work (8 hours/day)

at $4.14/hour ($800.00/month)

Bachelors degree

Last Active

July 7th, 2026 (2 days ago)

Member Since

May 7th, 2017

Profile Description

Driven, adaptable, and highly organized, I bring several years of experience in customer service, legal intake, quality control, chat support, virtual assistance, and social media management in fast-paced remote work environments. I enjoy helping clients, solving problems, improving workflows, and keeping operations running smoothly while delivering excellent customer experience.

I graduated with a Bachelor of Science in Hotel and Restaurant Management and I am currently pursuing my Master’s Degree in Business Administration. My professional journey started in corporate events, where I helped organize trade shows, international conventions, seminars, workshops, and exhibits — experiences that strengthened my communication, coordination, creativity, and multitasking skills.

I later worked as a Customer Service Representative for an American company, handling emails, customer concerns, product issues, and complaints through calls and chat support. I also worked as a Chat Support Representative for Lyft, assisting customers with ride concerns, account issues, and general inquiries while maintaining strong customer satisfaction.

For the past 3 years, I have worked as a Legal Intake Specialist, assisting potential clients, conducting intake calls, gathering case information, scheduling appointments, and ensuring accurate documentation. I also served as a Call Quality Control Specialist, where I monitored calls, maintained service standards, and helped improve team communication and customer experience.

In addition, I have experience as a Virtual Assistant/Secretary for an American company, handling administrative support, scheduling, email management, client coordination, and remote operations. I also have experience in social media management, including content planning, basic graphic design, creating short-form video reels, and helping improve online engagement and brand presence.

I am passionate about delivering quality work, learning new systems quickly, and staying productive in remote environments. Known for being dependable, patient, detail-oriented, and proactive, I take pride in meeting goals, staying organized, and helping teams operate more efficiently.